Danger! Website Designer Pitfalls.

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Your relationship with your website designer is more intimate than you might think and it doesn't matter whether it's with a geekish 16-year old or a suit-wearing technocrat.  Like any relationship, if it goes bad, it can be painful and scarring for a long time. Thinking now about some of the custody and split-up issues in your relationship with a website developer may well save you some serious pain later.  Moreover, asking questions about these things now may expose some dangerous "shortcuts" that your web develper has taken.

Here are six things to consider:

Your Domain Name 

  Your domain name (e.g. www.yourname.com) is the key to your identity on the Internet, so make sure you have it registered in YOUR name and that you have credentials and access to the registrar for the name. A common issue in web design breakups is that the designers owns the domain name, not you. Getting it back from an angry web designer may be difficult, if not impossible. 

Your Hosting Account

  Where your website "lives" can also be a big problem. This is your hosting account. First, you should have YOUR OWN account, not a shared account. Second, you need to make sure you have the credentials and access to the account. If the account is shared, you will likely never be able to access it independently, and if you don't have credentials to the account, you (or your new website developer) will never be able to move the site.

Your Social & Place Accounts

  It may have been great when your website developer opened up the social media or Google Business listings for you but when the relationship is over, make sure you can still access those and that he and she cannot.

Your Analytics Account

  Analytics is an important capability for any website and contains a lot of useful historical information about your site and visitors to it.  Make sure you have the analytics account in YOUR name and that you can access it.  Otherwise moving it requires that you create and open a new one and leave all the history behind.

Your Online Advertising Account

  If you have been doing online advertising such as Google Adwords, make absolutely sure you, and only you are the account holder and that your web person is only an "administrator" on the account. Since your credit card is likely involved in this, it's vital that you have full control of the account. 

Admin Access to Your Website

  Lastly, if your website has been created using a content management system (CMS) like WordPress, Drupal, Joomla or others, make sure you have the unrestricted credentials to access the "back-end" of the site.  Without this, you're dead in the water if you need to make fundamental changes to the site. 

These may seem like strange and unlikely issues but KLynn:Web has seen them occur again and again when clients decide to move from one web creator to the next. It can get ugly. And it's not necessary only in the case of a breakup, web designers fall ill, get hit by buses, have heart attacks and sometimes are just plain unavailable. You need to make sure you have all the essential credentials and access in such an event,  

So if you don't, get them now. (And if you need help with this, contact us)